Managing Cameras

Find, rename, reconnect, and remove cameras on the Kilo Lens Cameras page, and check each camera's connection status.

The Cameras page is your inventory of cameras connected through Lens. Use it to find the camera for a named entrance, depot, or floor, check its connection, and maintain its identity without searching through separate manufacturer applications.

How do I find and inspect a camera?

1. Choose Cameras in the main navigation, then Cameras inside Lens.

2. Enter a name in Search cameras.... Switch between List view and Grid view to suit the number of cameras you manage.

3. Check Status (Online, Offline, Waiting for the Twin, or Pairing window expired) and Last Twin activity. The page title is Cameras with the subtitle Setup and manage your cameras. When no camera matches your search, it says No cameras found. A registered camera can still be waiting for its Twin to connect.

4. Open a camera to see Camera detail. Lens connection (under Details) shows its device identity, name, Twin key, and Pairing state, including Paired. Camera detail page covers every tab, and Lens Workspace Tour shows each screen of the Lens menu.

An online connection and successful video playback are separate checks. If a feed will not play, confirm local Twin video first, then use Access and Troubleshooting. A last-activity time describes the Twin's contact with the platform; it is not evidence that nobody has moved in the scene.

The inventory shows connection state and camera management actions.

How do I rename a camera?

Select Edit on the camera's row (or the pencil beside Camera detail on its page), enter Camera name, and select Save. If the platform refuses the change you see Failed to update camera. Choose a name that identifies the view, such as an entrance or loading area, rather than only the camera model. Renaming updates the platform device name; it does not require a new Twin or pairing.

How do I recover a lost pairing?

Use Reconnect Twin when this Twin has lost its Lens pairing:

1. Open the camera's Details and select Reconnect Twin under Lens connection.

2. Read the confirmation, Generate a new one-time connection token for this Twin? Any previous unused token becomes invalid., then confirm. If it fails you see Failed to generate a new connection token.

3. The Reconnect Twin dialog shows the same Lens API URL and Connection token fields as the pairing dialog, including Expires and the show-once warning. Copy both from the dialog. Use these supplied values rather than a saved development address. Done closes the dialog; the token cannot be shown again.

4. Open that camera's local Twin and enter them in Lens Connector, following Connecting a Camera.

5. Complete the connection before the displayed expiry, then check pairing and playback in the platform. If the token expires, generate another.

Keep the same Twin configuration volume when recovering or upgrading. A new empty volume creates a different Twin identity. Pairing tokens grant connection access: keep them private and do not include them in support screenshots.

How do I remove a camera?

Choose Delete for the camera and review the Delete camera confirmation (Delete camera name?). Select Delete to confirm or Cancel to keep it. Removing it withdraws its platform connection; check dashboards, rules, and viewing arrangements that use it before confirming. This is different from removing a panel from a videowall, which leaves the camera available for other views.

Deleting a platform camera does not uninstall its Docker container or delete recordings on its local host. Manage those separately when retiring the physical installation.