Shared security responsibilities

See which security tasks belong to Kilo and which belong to your organisation or a customer-run installation.

Kilo operates and protects the hosted platform. Your organisation decides who may use its account, manages its devices and local networks, and determines why information is collected and used.

Area	Kilo's responsibility	Your organisation's responsibility
Hosted platform	Application operation, platform access controls, configuration and service recovery arrangements	Choose account members and permissions; protect individual credentials
Devices and local networks	Explain the supported connection and platform configuration	Maintain equipment and local connectivity; protect device credentials
Integrations and AI applications	Operate Kilo's integration functions	Review the access and information shared with each connected service
Alerts	Operate the platform's alerting functions	Test the delivery route, name the person who will act and plan for missed delivery
Customer-run installations	Supply the relevant product instructions	Maintain the host, installation, local access and recovery arrangements

Start with the Customer security guide. Confirm any specific recovery, export, processing or contractual requirements for your deployment. This division of tasks does not transfer Kilo's own legal or service obligations to customers.

When someone leaves or a credential is exposed, remove the affected access and report the problem.