Trust and security

Find Kilo security guidance, assessment status, privacy contacts and the responsibilities for your deployment.

Kilo is the IoT platform operated by CHIRP USA LLC. Use these pages to prepare your deployment, understand our security assessment status and contact us about a problem. Hardware distribution by Kilo Electronics is a separate activity.

Start with the Customer security guide. It covers account access, credentials, integrations, AI use and changes when people leave.

What you need	Where to go
Report unexpected access or a possible vulnerability	Report a security vulnerability
Check what has been assessed	Security assessment status
Prepare account and device security	Security controls
Ask about personal information	Privacy and data protection
Prepare a personal-data processing agreement	Processing agreements
Understand hosting and provider responsibilities	Infrastructure and providers
Identify data categories and available formats	Data and export formats
Plan data return, deletion or moving service	Data export and switching
Divide security tasks between Kilo and your organisation	Shared security responsibilities
Prepare a camera deployment	Video and privacy

For security, privacy or service-arrangement enquiries, contact info [at] kiloiot.de (replace [at] with @). Keep passwords, private keys, footage and unnecessary personal information out of the first message.